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CONTACT - Charlotte Makeup
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Smart Hair Extensions every Saturday

6 Orion Parade, Hassocks, BN6 8QA
Tel 01273 844 184

Please note all bookings are to go through Charlotte Wadley Makeup

FREQUENTLY ASKED QUESTIONS

 

Q How long does the average makeup application take?
A Makeup application can take anywhere from 45-90 minutes. The reason why it can vary so much is because some makeup looks require more technical skill. If you would like fairly natural makeup or would like to book in for just eyes, we like to allow around 45 minutes for the appointment. If you would like an ‘Instaglam’ look, a 60-90 minute appointment may suit your requirements better.

Q Are you mobile and can you come to me?
A Charlotte is mobile Monday-Friday and travel as far as a 25 mile radius for a small fee of £0.45p a mile outside of a 10 mile radius to cover my  mileage. Due to Saturdays being my busiest day of the week, Charlotte is strictly salon based this day and based at Smart Hair Extensions. The only time Charlotte is able to travel out on a Saturday are for bridal/wedding bookings.

Q I’ve paid a booking fee and now I can’t make my appointment. What can I do?
A If you have paid a booking fee and cancel within 14 days of making a payment, you are entitled to a refund. Any time after 14 days all booking fees are non refundable.

Q Will I need a trial before I have my appointment?
A It is not a necessity that you have a trial before your appointment. If you have never had your makeup done before, are a little anxious or perhaps indecisive, a trial beforehand may be a really effective way of easing you into the service so you know what to expect on the day of your appointment. If you are a bride to be it is thoroughly recommended that you do have a trial before your wedding, as this will relieve any stress and make sure we are both prepared for the day.

Q I have a date in mind that I would like to book but I’m unsure how to go about getting booked in?
A To book an appointment you can email or message Charlotte directly on her social media platforms. Please make sure you are ready to make a payment for your booking fee as slots will go fast and are not secured until a booking fee has been placed! If you require a home visit, please have your home address ready too so that a quote can be provided if there is a mileage fee where you live.

Q Do you provide lashes or do I need to bring my own?
A Lashes are provided as part of a luxury service and are included in the cost of your makeup application. The brands Charlotte likes to use can vary from Primalash, Land of Lashes and Eyelure. Charlotte provides a selection of both soft/natural lashes and full/voluminous lashes to accommodate everyone. If however, you had a pair of lashes that you would prefer Charlotte to use, she is happy to apply these for you instead. Just remember to bring these with you on the day!

Q I have a cold sore, can I still have my makeup done?
A Whilst Charlotte’s aim is to try accommodate everyone where she can, with that being said, if you feel that your viral infection is quite severe and is unlikely to clear up the next few days before your appointment, you may be asked to reschedule. A high standard of hygiene is in place to ensure the health and safety of others.

If you have an enquiry or would like to book in for an appointment, please contact the following: –

Email – charwad@hotmail.co.uk
Instagram – @charlottewadleymakeup
Facebook – @charlottewadleymakeup